Shipping Policy

Last updated: 23 May 2026

1. Delivery area

We currently arrange delivery within Poland. If an address is outside our supported delivery area, we may contact you to cancel or adjust the order.

2. Processing time

Orders confirmed on a business day are usually prepared for dispatch within 24 hours. During peak periods, processing may take longer.

3. Estimated delivery time

Standard delivery usually takes 1-4 business days after dispatch, depending on courier availability and the delivery address.

4. Shipping cost

The website promotion states free delivery within Poland. If any delivery fee applies to a special case, it will be communicated before dispatch.

5. Cash on delivery

Payment may be collected on delivery when this option is confirmed for your order. Please make sure the phone number and delivery address are correct.

6. Failed delivery

If the courier cannot deliver due to an incorrect address, missing contact, or refusal to receive the parcel, the order may be returned to sender and cancelled.

7. Damaged parcels

If the parcel arrives visibly damaged, report it to the courier where possible and contact us at support@autovacpropoland.store with your order details and photos.

8. Support

For delivery questions, address corrections, or order updates, email support@autovacpropoland.store.